I. Scope of Applicability
1.
These Terms and Conditions of Business govern contracts for the rent of rooms in the respective Antik Hotel Hotel for accommodation purposes, as well as all other goods and services rendered by Antik Hotel for the customer.
2.
In order to sublet the rooms that have been rented, to use the hotel rooms for other purposes than for accommodation, for public invitations or other advertising purposes, for interviews, sales or similar events the customer must obtain the prior written consent of Antik Hotel who may also demand payment of an additional remuneration. § 540 paragraph 1, sentence 2 of the German Civil Code is not applicable insofar as the customer is not a consumer.
3.
The customer’s general terms and conditions only apply if this is previously expressly agreed in writing.
II. Conclusion of Contract, Parties, Liability, Statute of Limitations
1.
The contract shall come into force upon Antik Hotel’s acceptance of the customer’s application. At its discretion, Antik Hotel may confirm the room reservation in writing.
2.
If a third party placed the order on behalf of the customer, then the aforementioned third party, together with the customer shall be liable as joint debtor vis-à-vis Antik Hotel for all obligations arising from the hotel accommodation contract only if Antik Hotel has an appropriate declaration to this effect from the third party.
3.
The customer must inform Antik Hotel without being asked, at the latest upon conclusion of the contract, if the customer’s use of the hotel service/s is likely to endanger the smooth operation of the hotel, the security or the reputation of Antik Hotel in the public eye.
4.
Any claims against Antik Hotel shall be limited to one year after the commencement of the general statute of limitations stated in § 199, paragraph 1 German Civil Code. Damage claims are limited to five years after commencement of the aforesaid statute of limitations. The reduction of the statute of limitation periods shall not apply to claims which are based on an intentional or grossly negligent breach of obligation by Antik Hotel
III. Services, Prices, Payment, Set-Offg
1.
The customer is obliged to pay the applicable or agreed prices of Antik Hotel for rooms provided and for other services supplied. This shall also apply to services and outlay to third parties which Antik Hotel provides upon the customer’s express wish.
2.
If the period between the conclusion and the fulfillment of the contract is longer than 4 months and if the applicable rate of value added tax is increased during this period, the prices will be adjusted accordingly.
3.
If the period between conclusion and fulfillment of the contract exceeds four months and if the price generally charged by Antik Hotel for such services increases, then Antik Hotel may raise the contractually agreed price appropriately by a maximum of five per cent. For every further year lying between the conclusion and the fulfillment of the contract, the upper limit increases by further five per cent. This is without prejudice to price changes according to No. 2.
4.
Moreover, Antik Hotel may change prices if the customer later wishes to make changes to the number of rooms reserved, the hotel services to be provided, or the length of guests’ stay, subject to Antik Hotel consenting to such changes.
5.
Unless otherwise agreed, Antik Hotel’s invoices are payable and due in full within ten days of receipt. Antik Hotel is entitled at any time to make accumulated accounts receivable due and to demand payment without undue delay. Upon default of payment, Antik Hotel is entitled to demand the appropriate applicable statutory default interest. Antik Hotel reserves the right to prove greater damage.
6.
For each reminder in case of default Antik Hotel is entitled to demand a fee of € 5. The customer is at liberty to prove that Antik Hotel has incurred no or lesser costs.
7.
Antik Hotel is entitled to demand a reasonable advance payment or deposit as security upon conclusion of the contract or thereafter, providing the legal provisions for package tours are adhered to. The amount of the advance payment and payment dates may be included in writing in the contract.
8.
The customer may only set-off or reduce a claim by Antik Hotel with a claim which is undisputed or decided with final, res judicata effect.
IV. Repudiation by Customer (Cancellation, Annulment) / Failure to Use Hotel Services (No Show)
1.
Cancellation by the customer of the contract concluded with Antik Hotel requires Antik Hotel’s written consent. If consent is not given, then the price agreed in the contract must be paid even if the customer does not make use of the contractual services. This shall not apply with the breach of obligation of the Antik Hotel to take into account the rights, objects of legal protection and interests of the customer, if abiding to the contract is no longer reasonable or another statutory or contractual cancellation right exists.
2.
To the extent that Antik Hotel and the customer agreed in writing upon a date for a cost-free cancellation of the contract, the customer may cancel the contract up to that date without incurring payment or damage compensation claims by Antik Hotel. The customer’s right of cancellation shall expire if he does not exercise his cancellation right in writing vis-à-vis Antik Hotel by the agreed date, insofar as no case pursuant to No. 1, sentence 3 supra exists.
3.
If rooms are not used by the customer, Antik Hotel must give an appropriate credit for the income from renting the rooms to other parties and also for saved expenses.
4.
At their discretion Antik Hotel may demand the contractually agreed compensation and make a flat rate deduction for saved expenses. In this case, the customer is obligated to pay 90 per cent of the contractually agreed rate for accommodation with or without breakfast or for packages including external services, 70 per cent for accommodation with half-board, and 60 per cent for accommodation with fullboard packages. The customer is at liberty to show that the claim mentioned above was not incurred or not incurred to the amount demanded.
V. Cancellation by Antik Hotel
1.
To the extent that a right of gratis cancellation within a certain period is agreed in writing with the customer, Antik Hotel is entitled for its part to cancel the contract during that period if there are inquiries from other customers regarding the contractually reserved rooms and the customer does not waive his right of rescission upon inquiry thereof by Antik Hotel Antik Hotel . The same applies to the granting of an option if there are other inquiries and the customer is, if requested by Antik Hotel, not prepared to make a fixed booking.
2.
If an agreed advance payment or an advance payment demanded pursuant to Item III, No. 6 supra is not made even after a reasonable period of grace set by Antik Hotel has expired, then Mis likewise entitled to cancel the contract.
3.
Moreover, Antik Hotel is entitled to effect extraordinary cancellation of the contract for a materially justifiable cause, e.g. if
force majeure or other circumstances for which Antik Hotel is not responsible make it impossible to fulfill the contract;
rooms are reserved with misleading or false information regarding material facts, such as the identity of the customer or the purpose;
Antik Hotel has just cause to believe that use of the hotel’s services might jeopardize the smooth operation of the hotel, its security or public reputation, without being attributable to Antik Hotel’s sphere of control or organisation;
there is a breach of the item I. No. 2 supra.
4.
Antik Hotel is entitled to stop or cancel interviews and sales or similar events that have not been approved.
5.
The customer can derive no right to compensation from justifiable cancellation by Antik Hotel.
6.
If, in case of a cancellation according to No. 2 or 3 supra, Antik Hotel has a claim for damages, Antik Hotel may charge a lump sum for the claim. In this case, clause IV No. 4, sentences 2 and 3 apply accordingly.
VI. Room Availability, Delivery and Return
1.
The customer does not have the right to be provided with specific rooms.
2.
Reserved rooms are available to the customer from 3:00 p.m. on the agreed arrival date. The customer does not have the right to earlier availability. Unless a later time of arrival has been expressly agreed upon or the respective room has been paid in advance, Antik Hotel is entitled to let the booked room to another party after 6:00 p.m. without the customer being able to derive a claim against Antik Hotel from this fact. This is without effect on any claims from Antik Hotel resulting from clause IV. There is no obligation to let the room to another person.
3.
Rooms must be vacated and made available to Antik Hotel no later than 12:00 a.m. (midday) on the agreed departure date. After that time, on the grounds of the delayed vacating of the room resulting in use exceeding the contractual time, Antik Hotel may charge 50 per cent of the full accommodation rate (list price) for the additional use of the room until 6:00 p.m. (after 6:00 p.m.: 100 per cent). The customer is at liberty to prove that the charge mentioned was not incurred or not incurred to the amount demanded.
VII. Liability of Antik Hotel
1.
Antik Hotel is liable to exercise the duty of care of an ordinary merchant pursuant with the performance of its obligations arising from the contract. Claims of the customer for reimbursement of damages are precluded except for such that result from injury to life, body or health when Antik Hotel is responsible for the breach of the obligation, furthermore other damage resulting from an intentional or grossly negligent breach of obligation by Antik Hotel and damage resulting from an intentional or negligent breach of similar typical contractual obligations of Antik Hotel. A breach of obligation by Antik Hotel is deemed to be equivalent to a breach of a statutory representative or employee. Should disruptions or defects in the performance of Antik Hotel occur, Antik Hotel shall, upon gaining knowledge thereof or upon objection from the customer, act to remedy such without undue delay. The customer is obliged to undertake actions reasonable for him to eliminate the disruption and to keep any possible damage at a minimum. Moreover, the customer is obliged to inform Antik Hotel as soon as possible if an extraordinary high loss is liable to arise.
2.
Antik Hotel is liable to the customer for property brought in to the hotel in accordance with the statutory provisions, i.e., up to one hundred times the room rate, not to exceed an amount of € 3,500 and for cash, securities and other valuables not exceeding an amount of € 800. Cash, securities and valuables up to a maximum value of € 26,000 may be stored in the hotel safe, or items with a maximum value of € 800 in the room safe. Antik Hotel recommends that guests make use of these possibilities. Liability claims expire unless the customer notifies Antik Hotel immediately after gaining knowledge of the loss, destruction, or damage (§ 703 German Civil Code). With regard to more extensive liability of Antik Hotel, No. 1, sentences 2 to 4 supra shall apply respectively.
3.
Items that the customer has left behind are only forwarded at the customer’s request, risk and costs. Antik Hotel keeps such items for three months after which time they are, as far as they have any value, handed over to the local lost property office. No. 1, sentences 2 to 4 supra shall apply respectively.
4.
If the customer is provided with a parking space in the hotel garage or an open air hotel parking space, this does not constitute a safekeeping agreement, even if a fee is charged. Antik Hotel has no monitoring obligation. Antik Hotel assumes no liability for loss of or damage to motor vehicles parked or manoeuvred on the hotel’s property or in a parking space, nor the contents thereof, excepting cases of intent or gross negligence. No. 1, sentences 2 to 4 supra shall apply respectively. Antik Hotel must be informed immediately about possible damage.
5.
Wake-up calls are carried out by Antik Hotel with the greatest possible diligence. Messages, mail, and merchandise deliveries for guests are handled with care. Antik Hotel will deliver, hold, and for a fee forward such items (on request). No. 1, sentences 2 to 4 supra shall apply respectively.
VIII. Final Provisions
1.
Amendments and supplements to the contract, the acceptance of applications, or these General Terms and Conditions for Hotel Accommodation must be made in text format, otherwise, they are not valid. Unilateral amendments and supplements by the customer are not valid.
2.
Place of performance and payment is the location of the registered office of the respective Antik Hotel hotel.
3.
In the event of dispute, including cheque disputes, either the courts at Bad Salzuflen or at the location of the registered office of the respective Antik Hotel hotel shall - at Antik Hotel’s choice - have exclusive jurisdiction. The same applies insofar as a contracting party fulfills the requirements of § 38 paragraph 2 of the German Code of Civil Procedure and does not have a legal domicile in Germany.
4.
The contract is governed by and shall be construed in accordance with the laws of the Federal Republic of Germany. The application of the UN Convention on the International Sale of Goods and the conflict of laws are precluded.
5.
Should individual provisions of these General Terms and Conditions for Hotel Accommodation Contracts be or become invalid or void, the validity of the remaining provisions shall remain unaffected thereby. In this case, the parties will agree upon a new provision being as close as possible to the sense of the invalid one.
I. Scope of Applicability
1.
These Terms and Conditions govern contracts for the rental of Antik Hotel’s conference, banquet, and convention rooms for events such as banquets, seminars, conferences, exhibitions and presentations, etc., as well as all other associated services and goods connected therewith provided by Antik Hotel.
2.
Antik Hotel’s prior written consent is required if the rooms, areas, or display cases are to be rented or sublet to a third party, or if invitations are issued for introductory interviews, sales promotions, or similar events, whereby § 540, paragraph 1, sentence 2 German Civil Code is waived insofar as the customer is not a consumer.
3.
The customer’s general terms and conditions shall apply only if this is previously expressly agreed in writing.
II. Conclusion of Contract, Parties, Liability, Statute of Limitations
1.
The contract shall come into force upon Antik Hotel’s acceptance of the customer’s application.
2.
If the customer/ordering party is not the event organizer itself, or if a commercial agent or organizer is being used by the event organizer, then these parties shall be liable together with the event organizer as joint and several debtors for all obligations arising from the contract, insofar as Antik Hotel has received an appropriate declaration of the event organizer.
3.
The customer must inform Mwithout being asked, at the latest upon conclusion of the contract, if the customer’s use of the hotel service/s is likely to endanger the smooth operation of the hotel, the security or the reputation of Min the public eye.
4.
Antik Hotel is liable to exercise the duty of care of an ordinary merchant pursuant with the performance of its obligations arising from the contract. Claims of the customer for reimbursement of damages are precluded except for such that result from injury to life, body or health when Antik Hotel is responsible for the breach of the obligation, furthermore other damage resulting from an intentional or grossly negligent breach of obligation by Antik Hotel and damage resulting from an intentional or negligent breach of similar typical contractual obligations of Antik Hotel. A breach of obligation by Antik Hotel is deemed to be equivalent to a breach of a statutory representative or employee. Should disruptions or defects in the performance of Antik Hotel occur, Antik Hotel shall, upon gaining knowledge thereof or upon objection from the customer, act to remedy such without undue delay. The customer is obliged to undertake actions reasonable for him to eliminate the disruption and to keep any possible damage at a minimum. Moreover, the customer is obliged to inform Antik Hotel as soon as possible if an extraordinary high loss is liable to arise.
5.
Messages, mail, and merchandise deliveries for guests are handled with care. Antik Hotel will deliver, hold, and for a fee forward such items (on request). No. 4, sentences 2 to 4 supra shall apply respectively.
6.
If the customer is provided with a parking space in the hotel garage or an open air hotel parking space, this does not constitute a safekeeping agreement, even if a fee is charged. Antik Hotel has no monitoring obligation. Antik Hotel assumes no liability for loss of or damage to motor vehicles parked or manoeuvred on the hotel’s property or in a parking space, nor the contents thereof, excepting cases of intent or gross negligence. No. 4, sentences 2 to 4 supra shall apply respectively. Antik Hotel must be informed immediately about possible damage.
7.
Any claims against Antik Hotel shall be limited to one year after the commencement of the general statute of limitations stated in §199 paragraph 1 German Civil Code. Damage claims are limited to five years after commencement of the aforesaid statute of limitations. The reduction of the statute of limitation periods shall not apply to claims which are based on an intentional or grossly negligent breach of obligation by Antik Hotel.
III. Services, Prices, Payment, Set-Off
1.
The customer is obligated to pay Antik Hotel’s customary rates or those contractually agreed upon for the services ordered. This shall also apply to services and outlay to third parties which Antik Hotel provides upon the customer’s express wish, in particular for claims of copyright exploitation companies.
2.
If a minimum turnover has been agreed upon and this is not reached, Antik Hotel is entitled to demand 60 per cent of the difference as loss of profit unless the customer proves a lower or Antik Hotel a higher damage.
3.
If the period between the conclusion and the fulfillment of the contract is longer than 4 months and if the applicable rate of value added tax is increased during this period, the prices will be adjusted accordingly.
4.
If the period between conclusion and fulfillment of the contract exceeds four months and if the price generally charged by Antik Hotel for such services increases, then Antik Hotel may raise the contractually agreed price appropriately by a maximum of five per cent. For every further year lying between the conclusion and the fulfillment of the contract, the upper limit increases by further five per cent. This is without prejudice to price changes according to No. 2.
5.
Unless otherwise agreed, Antik Hotel’s invoices are payable and due in full within ten days of receipt. Antik Hotel is entitled at any time to make accumulated accounts receivable due and to demand payment without undue delay. Upon default of payment, Antik Hotel is entitled to demand the appropriate applicable statutory default interest. Antik Hotel reserves the right to prove greater damage.
6.
For each reminder in case of default Antik Hotel is entitled to demand a fee of Q 5. The customer is at liberty to prove that Antik Hotel has incurred no or lesser costs.
7.
Antik Hotel is entitled to demand a reasonable advance payment or deposit as security upon conclusion of the contract or thereafter, providing the legal provisions for package tours are adhered to. The amount of the advance payment and payment dates may be included in writing in the contract.
8.
The customer may only set-off or reduce a claim by Antik Hotel with a claim which is undisputed or decided with final, res judicata effect.
IV. Repudiation by the Customer (Cancellation, Annulment)
1.
The written agreement of Antik Hotel shall be required for a gratis cancellation by the customer of the contract concluded with Antik Hotel. If such agreement is not given then the agreed room rent from the contract as well as the services to be performed by third parties shall also be paid regardless of whether the customer avails himself of the contractual services and rental to a third party is no longer possible. This shall not apply with the breach of the obligation of Antik Hotel to take into account the rights, objects of legal protection and interests of the customer, if holding to the contract is no longer reasonable or another statutory or contractual cancellation right exists.
2.
To the extent that Antik Hotel and the customer agreed in writing upon a date for a gratis cancellation of the contract, the customer may cancel the contract up to that date without incurring payment or damage compensation claims by Antik Hotel. The customer’s right of cancellation shall expire if he does not exercise his cancellation right in writing vis-à-vis Antik Hotel by the agreed date, insofar as no case pursuant to No. 1, sentence 3 supra exists.
3.
If the customer cancels between the eighth and fourth week prior to the date of the event, Antik Hotel shall be entitled to charge – in addition to the agreed rent – 35 percent of lost consumption sales 70 per cent of consumption sales for any later cancellation).
4.
Consumption sales are calculated using the following formula: menu price of the event plus beverages times the number of participants. If a price for the menu had not been agreed, then the least expensive three-course menu in the current set of event proposals shall apply. Beverages are charged with one third of the menu price.
5.
If a seminar flat rate per participant has been agreed, then Antik Hotel shall be entitled to charge, for a cancellation between the eighth and fourth week prior to the date of the event, 60 per cent of the seminar flat rate times the agreed number of participants (85 per cent for any later cancellation).
6.
The deduction of saved expenses is taken into account with the numbers 3 to 5 supra. The customer is at liberty to show that the claim mentioned above was not incurred or not incurred to the amount demanded.
V. Repudiation by Antik Hotel
1.
If a gratis right of cancellation by the customer within a certain time period has been agreed in writing, Antik Hotel shall be entitled to cancel the contract itself within this time period if inquiries of other customers for the contractually booked event rooms exist and the customer, upon inquiry by Antik Hotel, does not waive his right of cancellation. The same applies to the granting of an option if there are other inquiries and the customer is, if requested by Antik Hotel, not prepared to make a fixed booking.
2.
Should an agreed advance payment or an advance payment demanded pursuant to clause III, No. 7 not be paid, then Antik Hotel shall also be entitled to cancel the contract.
3.
Moreover, Antik Hotel is entitled to effect extraordinary cancellation of the contract for a materially justifiable cause, e.g. if
force majeure or other circumstances for which Antik Hotel is not responsible make it impossible to fulfill the contract;
rooms are reserved with misleading or false information regarding material facts, such as the identityof the customer or the purpose;
Antik Hotel has just cause to believe that use of the hotel’s services might jeopardize the smooth operation of the hotel, its security or public reputation, without being attributable to Antik Hotel’s sphere of control or organisation;
there is a breach of the item I. No. 2 supra.
4.
The customer can derive no right to compensation from justifiable cancellation by Antik Hotel. If, in case of a cancellation according to No. 2 or 3 supra, Antik Hotel has a claim for damages, Antik Hotel may charge a lump sum for the claim. In this case, clause IV No. 4, sentences 2 and 3 apply accordingly.
VI. Changes in Number of Participants and Time of Event
1.
If the number of participants changes by more than five per cent, Antik Hotel must be informed at the latest five business days before the start of the event. Such changes must be approved in writing by Antik Hotel.
2.
A reduction in the number of participants of no more than five per cent by the customer shall be acknowledged by Antik Hotel in its charges. For changes exceeding this amount, the originally agreed number of participants minus five per cent will be used. The customer shall have the right to reduce the agreed price by a higher amount if he can prove that the expenses saved are higher that the sum of the original number of participants less five per cent.
3.
If there is an increase in the number of participants, charges will reflect the actual number of participants.
4.
If the number of participants changes by more than ten per cent, Antik Hotel shall be entitled to recalculate the agreed prices and to exchange the confirmed room reservations unless this is unreasonable for the customer.
5.
If the event’s agreed starting or ending times change and Antik Hotel agrees to such alterations, Antik Hotel may reasonably charge for the added cost of stand-by service, unless Antik Hotel is at fault.
VII. Bringing of Food and Beverages
The customer may not bring food or beverages to events. Exceptions must be agreed in writing with Antik Hotel. In such cases, a charge will be made to cover overhead expenses.
VIII. Technical Facilities and Connections, Official Permits
1.
To the extent Antik Hotel obtains technical and other facilities or equipment from third parties for the customer at the customer’s request, it does so in the name of, with power of attorney and on the account of the customer. The customer is responsible for the careful handling and safe return of the equipment. The customer shall indemnify Antik Hotel for all third-party claims arising from the provision of the facilities or equipment.
2.
Written consent is required if the customer wishes to use his electrical equipment on Antik Hotel's electrical circuit. The customer shall be liable for malfunctions of or damage to Antik Hotel’s technical facilities caused by using such equipment, to the extent that Antik Hotel is not at fault. Antik Hotel may charge a flat fee for electricity costs incurred through such usage.
3.
The customer is entitled to use his own telephone, telefax, and data transfer equipment with Antik Hotel’s consent. Antik Hotel may charge a connection fee.
4.
If suitable equipment of Antik Hotel remains unused because the customer’s own equipment is connected, a charge may be made for lost revenue.
5.
Malfunctions of technical or other equipment provided by Antik Hotel will be remedied immediately whenever possible. To the extent Antik Hotel was not responsible for such malfunctions, payment may not be withheld or reduced.
6.
The customer must obtain the official permits that are necessary for the event in due time and at his own expenses. He is responsible for complying with the public law requirements and other provisions.
IX. Loss of or Damage to Property brought in
1.
The customer bears the responsibility in case of damage or loss for all objects or exhibits or other items, including personal property, brought into the event rooms or into the respective hotel. Antik Hotel assumes no liability for loss, destruction, or damage to or of such objects, including any financial damage, with the exception of cases of gross negligence or intent on the part of Antik Hotel. Excepted hereof are cases of damage caused as a result of injury to life, body or health. In addition, in all cases in which the safekeeping represents an obligation typical for a contract due to the circumstances of the individual case, release from this liability shall be prohibited.
2.
Decoration or decorative material brought in by the customer must conform to the fire safety regulations. Antik Hotel is entitled to demand official evidence thereof. Should such proof not be given, then Antik Hotel shall be entitled to remove materials already brought in at the customer’ cost. Due to the possibility of damage, Antik Hotel must be asked before objects are assembled or installed.
3.
Objects, exhibits or other items that have been brought in must be removed immediately following the end of the event. If the customer fails to do so, Antik Hotel may remove and store such at the customer’s expense. If the objects remain in the room used for the event, Antik Hotel may charge a reasonable compensation for use for the period that they remain there. The customer is free to prove that the abovementioned claim was not incurred or not incurred to the amount claimed.
4.
Other items left by the participants of the event are only forwarded at the request, the risk and costs of the respective participant. Antik Hotel keeps such items for three months after which time they are, as far as they have any value, handed over to the local lost property office.
X. Customer’s Liability for Damage
1.
If the customer is a company, the said company shall be liable for all damage to buildings or furnishings caused by participants of or visitors to the event, employees, other third parties associated with the customer and the company itself. The same applies accordingly if the customer is a public law entity, a party or a union.
2.
Antik Hotel may require the customer to provide reasonable security (e.g., insurance, security deposits, sureties).
XI. Final Provisions
1.
Amendments or supplements to the contract, the application acceptance, or these General Terms and Conditions for Events must be made in text format. Unilateral amendments and supplements by the customer are invalid.
2.
Place of performance and payment is the location of the registered office of the respective Antik Hotel hotel.
3.
In the event of dispute, including cheque disputes, either the courts at Bad Salzuflen or at the location of the registered office of the respective Antik Hotel hotel shall - at Antik Hotel’s choice - have exclusive jurisdiction. The same applies insofar as a contracting party fulfills the requirements of § 38, paragraph 2 of the German Code of Civil Procedure and does not have a legal domicile in Germany.
4.
The contract is governed by and shall be construed in accordance with the laws of the Federal Republic of Germany. The application of the UN Convention on the International Sale of Goods and the conflict of laws are precluded.
5.
Should individual provisions of these General Terms and Conditions for Events be or become invalid or void, the validity of the remaining provisions shall remain unaffected thereby. In this case, the parties will agree upon a new provision being as close as possible to the sense of the invalid one.
Privacy Policy
This privacy policy sets out how Antik Hotel Bristol uses and protects any information that you give Antik Hotel Bristol when you use this website.
Antik Hotel Bristol is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Antik Hotel Bristol may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
• name and job title
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting
using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. How we use cookies A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Links to other websites Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by
anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email address] We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to [address]. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.